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Getting Social, Tips for Building Followers on Social Media
Published August 2021
Let’s Get Social
If there is one lesson, we have all learned in the last year is the importance of the Internet. With “stay at home” mandates, everyone was on-line – from conferences to schooling to shopping. Buying online through E-commerce has become the new way of doing business. Whereas E-commerce is focused on buying and selling, social networking for businesses has evolved to become the main source of information, education and interaction. Furthermore, people aren’t just using social media for fun, but they’re using social media specifically to make purchasing decisions!
Social networking has become a significant base for marketers seeking to engage customers. Manufacturers and their distributor partners who are jumping on the social media train are gaining a significant edge over their competition. With so many options to choose from, suppliers need to hone in on the specific sites that can reach their widest audience. And in doing so, must create interest, keep information fresh and continue to increase their “following.”
Selecting the right platform and putting together a well-planned and well-executed social media program can be overwhelming. Therefore, it is important to look at just a few essential platforms and lay out goals and objectives and understand what works and what doesn’t to get maximum awareness.
Social Engagement
With today’s socially aware state of mind, providing insight into your company’s culture can go a long way to help sell your products and services and aid with recruitment as well. Here are a few of the ways manufacturers and suppliers (and smart businesses) are leveraging social media to work for them:
- Promoting products and brand awareness – social media can help to generate excitement about new products and features. As influencers note that by posting interesting product developments and even offering incentives brings more interest and more followers.
- Sourcing supply – although the tried-and-true ways to contact and source suppliers still remain valid, social media can provide interesting new alternatives. Social media brings the global market to our fingertips and allows us to search and focus in on specific attributes and selection criteria at any hour of any day 24/7.
- Gaining expertise – there are countless experts in a wide variety of matter leveraging social media - from YouTube videos to LinkedIn posts about events. When industry experts and customers demonstrate a product and talk about its benefits or a manufacturer shows “how-to” videos, it becomes more engaging than just reading content.
- Finding talent – nothing could be more important in today’s environment as high-skilled talent is hard to find yet vital to managing complex supply chain networks. LinkedIn is a great way to source top talent!
Socially Acceptable
No doubt social media plays an integral part in the lives of many of your customers. According to the Manifest 2019 Consumer Social Media Survey they found that "more than 80 percent of every generation uses social media at least once per day.”
Ultimately, people’s social media habits are shaped by their individual preferences and interests, which are also influenced by their age and generation but not always.
As social media continues to grow in popularity, it becomes increasingly important for all businesses to have a stronger social presence. Improving your social profile helps improve SEO (Search Engine Optimization) and creates positive brand impressions among your customers. Social media has gradually become the main tool to develop business opportunities—even in the B2B market.
The best way to grow a following is by understanding what is of interest to your audience and sharing valuable content with others in the same field. We have seen that in our industry and from our suppliers, the social media platforms most used are LinkedIn, Facebook, and YouTube and to a lesser extent – Twitter and Instagram. Let’s take a look at how these popular social media sites can help engage with your audience:
- LinkedIn – LinkedIn is primarily used to connect with other individuals and companies from the industry. It's ideal for B2B companies as it helps build brand awareness and make new connections with industry leaders and decision-makers. It's also the most effective platform for product launches and lead generation for manufacturers.
- Facebook - Facebook remains to be the most popular across the board with over 2 billion daily users (according to Facebook). Don't ignore Facebook as a channel because it's become common for most companies to have a Facebook Business Page; this includes your competitors. Facebook is also the perfect platform for targeted advertising and to publish links to your blogs that will lead traffic to your website. And when you post compelling industry content, an increase in engagement, particularly shares, can improve exposure and awareness for your brand.
- YouTube - Manufacturers can leverage YouTube to increase brand awareness by uploading videos that show products in action and “how-to” videos, such as how to install floor boxes or even something as simple as installing Decora Smart® receptacles. Video is proving to be the most effective content formats for being visually stimulating and easily consumed. You may even want to share interviews with satisfied customers and use cases. Video content is also popular among all generations, and as the demand for video rises, so does the popularity of the platforms that support it – especially YouTube.
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Other social media platforms that can help increase brand awareness are Twitter and Instagram. Many manufacturers have found great success in using Twitter to combine product announcements and events with humor and wit.
Whereas Instagram is not as widely used, you can still leverage the platform by posting attractive visuals of products and installations. You can also use Instagram to give your brand a human face by promoting your employees with behind-the-scenes photos and videos of them in action.
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Join the Conversation
Join the conversation and know what your audience wants to see and hear. Your writings should be informative, inspiring and promising, but strive for a call-to-action in every piece. Regardless of the business type — whether product- or service-related — always link emotions felt by the customer back into the brand's message. You can effectively connect with your customers by posting examples of their success and inviting them to share theirs.
The best way to grow your following is by sharing with others in the same field. Connecting on social media can help you reach a broader audience without having to share directly with competitors. Share valuable content that will be helpful to an industry, not just customers or followers of one company's page — make sure it helps everyone.
Leviton continues to lead the industry in innovative products, solutions and with on-going social media engagement. Follow us, tweet with us, post to us:
https://www.facebook.com/leviton
https://twitter.com/leviton
https://www.linkedin.com/company/leviton
https://www.youtube.com/c/leviton
https://www.instagram.com/leviton/
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Leviton Mfg.
Company Inc.
201 North Service Rd.
Melville, NY 11747
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